Customer-First Cashier & Donations Associate

GESMV; Dayton (OH); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Goodwill in Dayton, OH is seeking an associate to perform retail sales, accept donations, and price goods for resale according to established procedures.

In this role you will provide friendly customer service, operate the cash register, handle donations, sort and stock items, and ensure compliance with safety and quality standards. Flexibility with schedule and ability to lift up to 50 pounds are required for a fast-paced environment.

Qualifications

• High school diploma or GED preferred, but not required.
• Experience in retail sales, cashiering, and donation processing is preferred.
• Ability to pass a criminal background check and random drug screens.

Responsibilities

• Provide customer service in a friendly and professional manner.
• Greet customers and maintain a cheerful disposition when servicing customers.
• Maintain a superior level of customer service to meet agency standards.
• Loads and sorts materials on the trailer according to instructions.
• Maintains premises in compliance with Agency safety and housekeeping practices.
• Operate cash register accurately and efficiently (correct change, receipts, checks, charges, discounts, etc.).
• Inspect textiles, furniture, appliances, small household wares, novelty items, books, toys, decorations, and sporting goods to determine saleability.
• Receive and handle donated goods from donors.
• Perform stock duties such as sorting and hanging garments, placing them in the appropriate rack, and keeping the pulling system up to date.
• Perform stock duties such as stocking shelves and maintaining displays.
• Ensure Goodwill quality control standards are met (textiles, misc., and furniture).
• Test electrical appliances to determine safe operations.
• Complete reports accurately as assigned (donation counts, readings, daily business statements, deposits, and cash drawer).
• Price merchandise according to prescribed criteria.
• Prepare textiles and goods for resale.
• Disinfect upholstered materials using Steri-Fab.
• Follow the dress code as set by Goodwill and display a professional image and attitude.
• Performs any additional duties as assigned by Manager, Assistant or Supervisor and maintains an enthusiastic and helpful attitude.
• Must work a flexible schedule to comply with the needs of the store.
• Must maintain the ability to regularly lift and/or move up to 50 pounds.
• Perform other duties as assigned.
• Comply with all Agency policies, procedures, and safety standards throughout work areas and maintain the same to meet CARF, Department of Labor and other regulatory standards.

Skills

Customer service

Cash handling

Teamwork

Safety compliance

Donations handling

Sorting & packing

Record keeping

Education

High school diploma or GED

Tools

Powered equipment

Job description

Goodwill in Dayton, OH is seeking an associate to perform retail sales, accept donations, and price goods for resale according to established procedures.

In this role you will provide friendly customer service, operate the cash register, handle donations, sort and stock items, and ensure compliance with safety and quality standards. Flexibility with schedule and ability to lift up to 50 pounds are required for a fast-paced environment.