Customer-First Banker | Tech-Savvy Branch Specialist

Aumni; Leawood (KS); On-site; USD 36,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker in Leawood, KS to deliver warm, attentive service and help clients meet their financial goals. You will greet customers, manage lobby flow with a tablet, assist with new accounts, and promote Chase’s digital banking solutions.

You will build trusted relationships, learn products quickly, and work with teammates to provide seamless service. The role includes cash handling and adherence to bank policies, with growth opportunities in a dynamic environment.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly.
• Ability to resolve client issues with attention to detail.
• Ability to elevate the client experience through teamwork.
• Ability to quickly learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations, including cash devices such as cash vaults and ATMs.

Skills

Client service

Relationship building

Effective communication

Problem solving

Team collaboration

Product knowledge

Tech savviness

Cash handling

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in Leawood, KS to deliver warm, attentive service and help clients meet their financial goals. You will greet customers, manage lobby flow with a tablet, assist with new accounts, and promote Chase’s digital banking solutions.

You will build trusted relationships, learn products quickly, and work with teammates to provide seamless service. The role includes cash handling and adherence to bank policies, with growth opportunities in a dynamic environment.