Client-First Banker: Build Relationships & Tech Solutions

Aumni; Fairview Heights (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health care coverage

Wellness centers on-site

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to deliver hospitable, client‑centric service using Chase Mobile App and online banking tools. You will greet clients, open accounts, answer questions, and educate customers on solutions that help them achieve financial goals.

The role emphasizes building trusted relationships, teamwork, and compliance with banking regulations to ensure a seamless client experience in a branch setting.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Strong communication to understand and help clients.
• Team collaboration to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients, manage lobby flow, and schedule meetings.
• Exceed client expectations by servicing accounts and opening new accounts while following policies.
• Educate clients on day-to-day banking and self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge to help clients achieve goals.
• Perform branch operations including cash handling and ATM duties in accordance with policies.

Skills

Client service

Relationship building

Communication

Team collaboration

Technology literacy

Education

High school diploma or GED

Tools

Chase Mobile App

Chase Online

Job description

Chase is seeking an Associate Banker to deliver hospitable, client‑centric service using Chase Mobile App and online banking tools. You will greet clients, open accounts, answer questions, and educate customers on solutions that help them achieve financial goals.

The role emphasizes building trusted relationships, teamwork, and compliance with banking regulations to ensure a seamless client experience in a branch setting.