Customer-First Banker: Build Relationships & Tech Solutions

Aumni; Castro Valley (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering exemplary client experiences using the latest banking solutions and tech. You will build trusted relationships, share product knowledge, and help clients achieve financial goals in a branch setting.

Responsibilities include greeting clients, account servicing, and assisting with daily banking needs via Chase Mobile App and ATMs, while adhering to regulatory requirements and bank policies.

Qualifications

• Client service experience or comparable experience.
• Ability to greet clients and deliver attentive service.
• Strong interpersonal and communication skills.
• Ability to resolve client issues with attention to detail.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations with account servicing, maintenance, and new accounts.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, empathizing, and offering product solutions.
• Perform branch operations including cash handling in compliance with policies.

Education

High school diploma or GED

Tools

Cash handling

Tech solutions

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering exemplary client experiences using the latest banking solutions and tech. You will build trusted relationships, share product knowledge, and help clients achieve financial goals in a branch setting.

Responsibilities include greeting clients, account servicing, and assisting with daily banking needs via Chase Mobile App and ATMs, while adhering to regulatory requirements and bank policies.