Customer-First Bank Teller | Frontline Experience Pro

OneGroup; Town of Massena (NY); Presencial; USD 23.000 - 30.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical, Vision & Dental insurance

401K with generous match

Pension

Tuition Reimbursement

Banking discounts

Resumo da vaga

Community Financial System, Inc. (CFSI) operates Community Bank, N.A. with 200+ locations across Upstate New York, NE Pennsylvania, Vermont, and Western Massachusetts.

The Teller role delivers welcoming, accurate banking experiences, handling deposits, withdrawals, and everyday transactions while educating customers on digital tools. The position emphasizes accuracy, security, and compliance, with travel for training and a supportive, inclusive workplace culture.

Qualificações

• High School Diploma or GED required.
• Ability to complete internal teller and product training.
• Willingness to attend a 5–7 day initial training program; travel may be involved.
• Reliable transportation.

Responsabilidades

• Process routine financial transactions (deposits, withdrawals, payments, check cashing) with accuracy.
• Maintain cash drawer balance and verify customer identity and funds.
• Educate customers on digital banking tools and self-service options.
• Direct customers to appropriate team members for additional services.
• Support lobby management and respond to phone inquiries professionally.
• Adhere to security, privacy, and regulatory requirements.

Conhecimentos

Interpersonal skills

Customer service

Math accuracy

Attention to detail

Communication

Adaptability

Account knowledge

Formação

High School Diploma or GED

Ferramentas

Banking software

Digital tools

Descrição da vaga

Community Financial System, Inc. (CFSI) operates Community Bank, N.A. with 200+ locations across Upstate New York, NE Pennsylvania, Vermont, and Western Massachusetts.

The Teller role delivers welcoming, accurate banking experiences, handling deposits, withdrawals, and everyday transactions while educating customers on digital tools. The position emphasizes accuracy, security, and compliance, with travel for training and a supportive, inclusive workplace culture.