Customer-First Bank Teller | Growth & Benefits

OneGroup; St. Johnsbury (VT); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

11 paid holidays

Paid vacation

Medical insurance

Vision & Dental insurance

401(k) with match

Tuition reimbursement

Job summary

Community Financial System, Inc. (CFSI) is hiring a Teller to serve as a frontline representative, handling daily banking transactions, ensuring cash accuracy, and supporting customers with routine needs. You will help customers navigate products and digital tools while maintaining security and compliance.

The role emphasizes accurate cash handling, attention to detail, and providing a welcoming customer experience across multiple branches in Vermont and the surrounding region.

Qualifications

• Excellent interpersonal, listening, and communication skills for positive customer interactions.
• Strong attention to detail with accurate math skills.
• Ability to learn and follow established procedures and maintain confidentiality.

Responsibilities

• Process routine financial transactions (deposits, withdrawals, payments, check cashing) with accuracy.
• Provide information on products, services, and digital tools and refer to branch partners as appropriate.
• Educate customers on digital banking tools and self-service options.
• Support lobby management and guide customers to the right service area.
• Answer calls promptly and professionally per bank standards.
• Collaborate with team to ensure smooth branch operations.
• Travel to nearby branches to support staffing and service levels as needed.

Skills

Interpersonal skills

Communication skills

Mathematical accuracy

Attention to detail

Technology proficiency

Professionalism

Customer needs identification

Company values alignment

Education

High School Diploma or GED

Tools

Banking systems

Job description

Community Financial System, Inc. (CFSI) is hiring a Teller to serve as a frontline representative, handling daily banking transactions, ensuring cash accuracy, and supporting customers with routine needs. You will help customers navigate products and digital tools while maintaining security and compliance.

The role emphasizes accurate cash handling, attention to detail, and providing a welcoming customer experience across multiple branches in Vermont and the surrounding region.