Customer-First Teller: Welcoming, Precise Banking

Community Bank, NA; Town of Alfred (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

11 paid holidays

Paid vacation

Medical

Vision & Dental insurance

401K with generous match

Pension

Tuition Reimbursement

Banking discounts

Job summary

Community Bank, N.A. is seeking a courteous Teller to deliver friendly, accurate service and process routine transactions. You will verify identities, handle cash, and support digital-banking adoption in a fast-paced branch environment.

The position emphasizes accuracy, security, and team collaboration, with training provided and opportunities for professional growth within the Retail Banking division.

Qualifications

• High school diploma or GED required; internal teller training provided.
• Ability to complete an initial training program; travel may be involved.
• Reliable transportation and punctuality are essential.
• Strong math and cash-handling accuracy are required.
• Proficiency with computers and standard office software is expected.

Responsibilities

• Process routine financial transactions including deposits, withdrawals, and check cashing with identity verification.
• Balance cash drawer and adhere to cash handling guidelines.
• Educate customers on digital banking tools and self-service options.
• Escalate complex issues and refer to branch specialists when needed.
• Assist with lobby management and directing customers to proper service areas.
• Provide friendly, accurate, and efficient service to meet branch goals.

Skills

Interpersonal skills

Customer service

Attention to detail

Math skills

Communication

Education

High School Diploma or GED

Tools

Banking systems

Job description

Community Bank, N.A. is seeking a courteous Teller to deliver friendly, accurate service and process routine transactions. You will verify identities, handle cash, and support digital-banking adoption in a fast-paced branch environment.

The position emphasizes accuracy, security, and team collaboration, with training provided and opportunities for professional growth within the Retail Banking division.