Customer-First Auto Service Advisor - Paid Training

Farris Motor Company; Jefferson City (TN); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Weekly paycheck

Paid training

Career growth

Long-term employment

Closed Sundays

Some Saturdays

Job summary

Farris Motor Company in East Tennessee is seeking an Automotive Service Advisor. You will greet customers, listen to concerns, and guide them through maintenance plans. Paid training is provided while learning the role, and automotive experience is helpful but not required.

The position offers a full-time schedule of about 45 hours per week, with some Saturdays, and a family-owned dealership environment focused on career growth and long-term employment.

Qualifications

• Strong customer service and communication skills are essential.
• Professional, friendly, and dependable approach is expected.
• Ability to stay organized in a fast-paced setting is important.
• Confidently discuss services, recommendations, and pricing with customers.
• Customer service experience is a plus; automotive experience is helpful but not required.

Responsibilities

• Greet service customers and listen to concerns.
• Explain recommended maintenance and repairs to customers.
• Create accurate repair orders and document requests.
• Communicate with technicians and customers throughout the service process.
• Provide updates on repair status, pricing, and timelines.
• Review completed work and invoices with customers.

Skills

Customer service

Communication skills

Organized

Professional, friendly demeanor

Confidence with pricing discussions

Fast-paced environment

Willingness to learn

Availability 45 hrs/week

Valid driver's license

Job description

Farris Motor Company in East Tennessee is seeking an Automotive Service Advisor. You will greet customers, listen to concerns, and guide them through maintenance plans. Paid training is provided while learning the role, and automotive experience is helpful but not required.

The position offers a full-time schedule of about 45 hours per week, with some Saturdays, and a family-owned dealership environment focused on career growth and long-term employment.