Entry-Level Service Advisor: Paid Training & Growth

Wyatt Johnson Toyota; Clarksville (TN); Hybrid; USD 19,286,000 - 30,307,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Life Insurance

401(k) with Company Match

Paid Vacation & Holidays

PTO Accrual

Employee Discounts on Products & S

Job summary

Wyatt Johnson Toyota in Clarksville, TN is seeking an Entry-Level Service Advisor. The role offers paid training, a clear path to senior roles, and a flexible, five-day schedule as you begin a rewarding automotive service career.

You will greet customers, document service needs, and communicate repair recommendations while coordinating with technicians. No prior advisor experience is required; training and mentorship are provided to help you succeed.

Qualifications

• Previous customer service experience required.
• Strong communication and relationship-building skills.
• Positive attitude and eagerness to learn.
• Ability to thrive in a fast-paced team environment.
• Strong emotional intelligence and problem-solving abilities.
• Professional appearance and customer-first mindset.
• CRM experience is a plus but not required.

Responsibilities

• Greeting customers and building lasting relationships.
• Listening to customer concerns and documenting service needs.
• Communicating repair recommendations and service updates.
• Coordinating vehicle repairs with technicians and service teams.
• Delivering exceptional customer experiences from start to finish.
• Helping customers maintain their vehicles while building trust and loyalty.
• Learning the dealership service process through hands-on training and mentorship.

Skills

Customer service

Communication skills

Relationship building

Eagerness to learn

Team player

Emotional intelligence

Problem solving

Professional appearance

CRM experience

Tools

CRM software

Job description

Wyatt Johnson Toyota in Clarksville, TN is seeking an Entry-Level Service Advisor. The role offers paid training, a clear path to senior roles, and a flexible, five-day schedule as you begin a rewarding automotive service career.

You will greet customers, document service needs, and communicate repair recommendations while coordinating with technicians. No prior advisor experience is required; training and mentorship are provided to help you succeed.