Customer-First Auto Service Advisor - Growth & Career Path

Chrysler LLC; Watertown (WI); On-site; USD 38,000 - 54,000; Full time

Job summary

Kayser Chrysler Center of Watertown in Watertown, WI is seeking an experienced Service Advisor to join our growing Service Department. You will focus on delivering an exceptional customer experience, writing accurate repair orders, and recommending maintenance and repairs based on vehicle needs.

You will build relationships with customers, clearly communicate inspection results, present estimates, and coordinate with Technicians and Parts to ensure timely, quality service while helping the

Qualifications

• Experience as an automotive Service Advisor preferred.
• Strong customer service and communication.
• Ability to confidently recommend maintenance and repairs.

Responsibilities

• Greet customers and provide a professional, welcoming experience.
• Write accurate repair orders and document customer concerns.
• Recommend maintenance and repairs based on vehicle needs.
• Communicate inspection results and repair recommendations clearly.
• Present estimates and obtain customer authorization.
• Maintain consistent communication with customers throughout the repair process.

Skills

Service Advisor experience

Customer service

Communication skills

Maintenance recommendations

Job description

Kayser Chrysler Center of Watertown in Watertown, WI is seeking an experienced Service Advisor to join our growing Service Department. You will focus on delivering an exceptional customer experience, writing accurate repair orders, and recommending maintenance and repairs based on vehicle needs.

You will build relationships with customers, clearly communicate inspection results, present estimates, and coordinate with Technicians and Parts to ensure timely, quality service while helping the