Customer-Facing Technical Project Manager

Pivot + Edge; Dallas (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

Macnica Americas, Inc. is seeking a Project Manager to own the successful delivery of bespoke technology solutions to customers.

This role connects customers with our sales and engineering teams and external partners to manage expectations and align stakeholders for delivery success. During onboarding, the PM will work with internal teams on strategic initiatives and product development to gain an in-depth understanding of Macnica's technologies and processes, then transition to a

Qualifications

• Experience managing technical or engineering projects.
• Strong organizational and communication skills.
• Ability to work across cross-functional teams and external partners.

Responsibilities

• Manage customer-facing technology projects from kick-off through hand-off (delivery).
• Coordinate project activities between customers, engineering teams, product management, and partner organizations.
• Serve as the primary point of contact for project communication and status updates.
• Track schedules, milestones, risks, dependencies, and deliverables.
• Support implementation and deployment of custom technology solutions.
• Ensure customer requirements are understood and communicated to internal teams.
• Facilitate project meetings and provide progress reporting to stakeholders.
• Help identify and resolve project obstacles to maintain delivery commitments.
• Develop strong working relationships with customers and strategic partners.
• Support post-deployment activities to ensure successful adoption and customer satisfaction.
• Participate in continuous improvement initiatives related to project execution and customer engagement.

Skills

Experience across projects

Organizational skills

Cross-functional collaboration

Technology/engineering environment

PM tools & methodologies

Education

Bachelor's degree in Engineering, Computer Science, Business, Project Management, or related field

Job description

Macnica Americas, Inc. is seeking a Project Manager to own the successful delivery of bespoke technology solutions to customers.

This role connects customers with our sales and engineering teams and external partners to manage expectations and align stakeholders for delivery success. During onboarding, the PM will work with internal teams on strategic initiatives and product development to gain an in-depth understanding of Macnica's technologies and processes, then transition to a