Customer-Facing Software Support Engineer – VR-Forces

MÄK Technologies, Inc.; Cambridge (MA); Sur place; USD 70 000 - 90 000; Plein temps

Résumé du poste

MAK Technologies, Inc. in Cambridge, MA is seeking a Software Support Engineer to join our VR-Forces engineering team. This full-time, customer-facing role handles technical support requests, works daily with customers, and occasionally delivers product training.

You will collaborate with engineering, QA, and sales across the company. The ideal candidate is proactive, detail-oriented, and able to explains complex solutions clearly.

Responsabilités

• Handle and respond to technical support requests from customers.
• Collaborate with engineering, QA, and sales teams across MAK Technologies.

Description du poste

MAK Technologies, Inc. in Cambridge, MA is seeking a Software Support Engineer to join our VR-Forces engineering team. This full-time, customer-facing role handles technical support requests, works daily with customers, and occasionally delivers product training.

You will collaborate with engineering, QA, and sales across the company. The ideal candidate is proactive, detail-oriented, and able to explains complex solutions clearly.