Customer-Facing Sales Associate — Growth & 30% Discount

carters; Indianapolis (IN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

30% brand discount

Referral bonuses

Tuition assistance (GED / degree)

Flexible schedules

Training & development

Job summary

Carter’s in Indianapolis is seeking a Sales Associate to be the first face of the brand for growing families. You’ll greet customers, help them choose baby essentials, and support a welcoming, inclusive store environment.

You’ll handle checkout, assist with omnichannel shopping, stock floors, and explain promotions and the rewards program. Candidates should be ready to lift up to 40 pounds, stand for long periods, and work flexible days, nights, weekends, and holidays.

Qualifications

• Welcoming customers with a friendly, helpful attitude.
• Strong communication and problem-solving to resolve issues.
• Ability to manage multiple customers in a busy retail environment.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Skills

Customer service

Sales

Multitasking

Tools

POS system

Job description

Carter’s in Indianapolis is seeking a Sales Associate to be the first face of the brand for growing families. You’ll greet customers, help them choose baby essentials, and support a welcoming, inclusive store environment.

You’ll handle checkout, assist with omnichannel shopping, stock floors, and explain promotions and the rewards program. Candidates should be ready to lift up to 40 pounds, stand for long periods, and work flexible days, nights, weekends, and holidays.