Customer-Facing Retail Associate — Growth & Perks

Carter's Inc.; Tupelo (MS); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Education assistance

Career development

Job summary

Carter's Inc. in Tupelo, MS is seeking a Sales Associate who will be the first face of the brand, welcoming customers and guiding them through product knowledge for baby essentials.

You’ll balance multiple customers in a busy retail setting and resolve issues proactively to ensure a positive shopping experience. Join Carter's inclusive environment with opportunities for development, employee discounts, and a GED/tuition assistance program.

Qualifications

• Excellent customer service and engagement skills
• Ability to multitask in a busy retail setting
• Positive, solutions-oriented mindset
• Strong verbal and written communication skills

Responsibilities

• Greet customers warmly and help with product knowledge and features
• Resolve customer issues proactively in a fast-paced environment
• Assist with omnichannel needs to ensure a positive shopping experience
• Process sales transactions accurately at the POS/register
• Assist with floor replenishment and shipments as needed
• Explain promotions and loyalty programs to customers
• Maintain a clean, safe store and minimize losses

Job description

Carter's Inc. in Tupelo, MS is seeking a Sales Associate who will be the first face of the brand, welcoming customers and guiding them through product knowledge for baby essentials.

You’ll balance multiple customers in a busy retail setting and resolve issues proactively to ensure a positive shopping experience. Join Carter's inclusive environment with opportunities for development, employee discounts, and a GED/tuition assistance program.