Customer Experience & Growth Associate

Carter's Retail Inc.; Tupelo (MS); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Employee discounts

Referral bonuses

Tuition assistance (GED/degree)

ESL language support

Flexible scheduling

Development programs

Job summary

Carter’s Retail Inc. is hiring a Sales Associate in Tupelo, MS. You’ll be the first face of the brand for growing families, greeting customers, explaining product styles, and helping them prepare for parenting milestones.

The role emphasizes friendly service, brand loyalty programs, and maintaining a safe, well‑styled store. You’ll join an inclusive team with growth and development opportunities, flexible hours, and a 30% employee discount across Carter’s brands.

Qualifications

• Customer service and engagement skills
• Effective verbal and written communication
• Ability to manage multiple tasks

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits
• Resolve issues proactively for customers in a busy retail setting
• Assist with omnichannel needs to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Explain current promotions and the brand loyalty program, including credit to customers
• Minimize store loss by delivering exceptional service and maintaining a clean, safe store

Job description

Carter’s Retail Inc. is hiring a Sales Associate in Tupelo, MS. You’ll be the first face of the brand for growing families, greeting customers, explaining product styles, and helping them prepare for parenting milestones.

The role emphasizes friendly service, brand loyalty programs, and maintaining a safe, well‑styled store. You’ll join an inclusive team with growth and development opportunities, flexible hours, and a 30% employee discount across Carter’s brands.