Customer-Facing Receptionist for Growing Insurance Team

Stewart Lamb; Mississippi; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Advanced opportunities

Job summary

Stewart Lamb - State Farm Agent Team Member in Macon, MS is seeking a friendly, organized Receptionist to join the office. You will greet customers, manage calls, schedule appointments, and assist with administrative tasks while learning insurance products and services.

The role emphasizes customer service, accuracy, and the ability to identify sales opportunities. Competitive hourly pay, benefits, and opportunities for advancement are offered.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organizational skills

Multitasking abilities

CRM familiarity

Tools

Microsoft Office

CRM systems

Job description

Stewart Lamb - State Farm Agent Team Member in Macon, MS is seeking a friendly, organized Receptionist to join the office. You will greet customers, manage calls, schedule appointments, and assist with administrative tasks while learning insurance products and services.

The role emphasizes customer service, accuracy, and the ability to identify sales opportunities. Competitive hourly pay, benefits, and opportunities for advancement are offered.