Customer-Facing Program Manager – Product Lifecycle

Cicor Group; Solon (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Cicor Solon is seeking a Program Manager to interface with customers and manage projects from prototyping through production as part of the product lifecycle.

The role requires BS or MS in Engineering, strong communication and planning skills, and at least five years in medical, aerospace, or industrial engineering with customer-facing experience. Up to 15% travel is expected. Based in Solon, OH.

Qualifications

• BS or MS degree in Engineering, preferably Electrical.
• Strong written and verbal communication; good planning and organizational skills.
• 5 years of medical, aerospace, or industrial engineering experience, including customer-facing roles.

Responsibilities

• Interface with customers as primary Cicor contact.
• Discuss schedules, development criteria, production issues, RMAs, root cause actions.
• Create Assembly Documentation, DHR, tooling requirements, process workflow, and initial production training.
• Coordinate with Test Engineering to develop, install, maintain and qualify test stations.
• Troubleshoot test failures and write troubleshooting guides.
• Communicate customer requirements and changes to cross-functional teams to resolve issues.
• Interface with production to resolve questions.
• Lead PFMEA and Value Stream Mapping for projects.
• Write or review quotes and SOW for new or revised assemblies.
• Collaborate with Quote Coordinator on quotes, cost updates, and new assemblies.

Skills

Customer facing

Project management

Communication skills

Planning & organizing

Cross-functional collaboration

Education

BS in Engineering

MS in Engineering

Tools

Altium

SolidWorks

AutoCAD

Microsoft Office

Job description

Cicor Solon is seeking a Program Manager to interface with customers and manage projects from prototyping through production as part of the product lifecycle.

The role requires BS or MS in Engineering, strong communication and planning skills, and at least five years in medical, aerospace, or industrial engineering with customer-facing experience. Up to 15% travel is expected. Based in Solon, OH.