Program Manager – Product Realization & Customer Interface

Shape Corp.; Tanner (AL); On-site; USD 90,000 - 130,000; Full time

Job summary

Shape Corp. is seeking a Program Manager to lead a cross-functional Program Team and ensure successful program execution and launch throughout the product life cycle.

The role involves facilitating the Product Realization Process (PRP) and Engineering Change Processes (PCR/ECN) to guarantee Customer Satisfaction, Production Readiness, and on-time PPAPs. You will act as the primary customer interface on all assigned programs.

Responsibilities

• Define and manage the scope of the program on behalf of the company and its suppliers.
• Summarize and report status to teammates, suppliers, customers, and management.
• Initiate and manage programs throughout the product realization process, including engineering requests of all types.
• Utilize the open issues matrix which includes risk mitigation plan.
• Develop and manage the program budget and report updates to management as required.
• Develop and drive program timing with internal milestones, e.g., design reviews, tooling, PRP gate reviews, and external milestones.
• Manage multiple discipline engineering teams to meet internal and customer requirements such as TS16494, APQP, and AIAG.
• Support the Business Unit or Regional Strategic Plan, facilitating activity execution and communicating to stakeholders as required.
• Manage experimental process development activities as needed.
• Manage new tooling engineering requests and program launches throughout the product realization process.
• Present required phase-gate reviews to management.
• Participate in DVP&R, DFMEA, and PFMEA development meetings.
• Support APQP and VA/VE activities.
• Supervise Quality Engineers, along with other functional Engineers as requested.
• Conduct timely and meaningful performance evaluations for direct reports, and provide input into the performance evaluations of associates reporting under your indirect supervision.
• Assess current and future development needs for direct reports and take steps to mentor and develop them accordingly.
• Set the direction for team members and hold individuals accountable to performance standards and strategic objectives.
• Identify and train a back-up(s) to manage key tasks when absent.
• Additional functions not specifically outlined in this position description as directed by the leader.

Job description

Shape Corp. is seeking a Program Manager to lead a cross-functional Program Team and ensure successful program execution and launch throughout the product life cycle.

The role involves facilitating the Product Realization Process (PRP) and Engineering Change Processes (PCR/ECN) to guarantee Customer Satisfaction, Production Readiness, and on-time PPAPs. You will act as the primary customer interface on all assigned programs.