Customer-Facing Program Manager

The Atlas Group; Wichita (KS); On-site; USD 40,000 - 60,000; Full time

Job summary

The Atlas Group is looking for a Customer Service Representative in Wichita, Kansas. This role entails acting as the focal point for customers, providing timely information on products and services, and ensuring resolution of any complaints.

Applicants should have a college or high school degree with at least two years of related experience. Experience with MRP or ERP systems is mandatory, while an aviation background is preferred. This position promises a dynamic working environment with opportunities for problem-solving and coordination across departments.

Qualifications

• 2 years of related customer service or program management experience.
• Experience in production environments is required.
• Aviation background is preferred.

Responsibilities

• Communicate with customers regarding schedule changes and requirements.
• Maintain positive relationships with buyers and customers.
• Monitor purchase orders and ensure timely resolution of issues.
• Assist with project controls including budgeting and scheduling.

Skills

Customer Service

Program Management

Communication

Problem-Solving

Education

College or High School degree

2 years of related experience

Tools

MRP or ERP systems

Job description

The Atlas Group is looking for a Customer Service Representative in Wichita, Kansas. This role entails acting as the focal point for customers, providing timely information on products and services, and ensuring resolution of any complaints.

Applicants should have a college or high school degree with at least two years of related experience. Experience with MRP or ERP systems is mandatory, while an aviation background is preferred. This position promises a dynamic working environment with opportunities for problem-solving and coordination across departments.