Customer-Facing Gadget Repair Technician

PMH Tech Services, LLC; Douglasville (GA); On-site; USD 24,000 - 32,000; Full time

Job summary

ubreakiFix is hiring for a Full-time position in Douglasville, GA. You will diagnose, troubleshoot, and repair devices while ensuring customer satisfaction. Soldering and console experience preferred.

Responsibilities include providing estimates, explaining issues to customers, and maintaining store inventory and appearance. Strong customer service, organizational, and communication skills are essential.

Qualifications

• Customer service excellence required.
• Strong problem solving and analytical skills.
• Excellent written and verbal communication.
• Proficient in Microsoft Office; teamwork oriented.

Responsibilities

• Diagnose, troubleshoot and repair devices.
• Provide repair estimates to customers.
• Explain complex issues in simple terms.
• Greet customers and maintain a positive environment.
• Keep track of devices and inventory; manage store stock.

Skills

Customer service

Technical skills

Organizational skills

Communication

Microsoft Office

Team player

Flexible hours

Education

High school diploma or GED

Tools

ACMT

Job description

ubreakiFix is hiring for a Full-time position in Douglasville, GA. You will diagnose, troubleshoot, and repair devices while ensuring customer satisfaction. Soldering and console experience preferred.

Responsibilities include providing estimates, explaining issues to customers, and maintaining store inventory and appearance. Strong customer service, organizational, and communication skills are essential.