Customer-Facing Full-Stack Engineer — Hybrid, 50% Travel

OpenAI; California (MO); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

OpenAI's Forward Deployed Engineering team seeks customer-focused software engineers to build custom software leveraging OpenAI’s APIs for real-world problems. You will design scalable solutions with FDSWE peers and collaborate across Sales, Solutions Engineering, and Customer Success.

The role is based in San Francisco with a hybrid schedule and relocation assistance, traveling up to 50%. You’ll embed with strategic customers, architect end-to-end solutions, craft scopes of work, and work

Qualifications

• 7+ years of professional full stack engineering experience (excluding internships) in relevant roles at tech and product-driven companies - customer-facing experience is highly desirable.
• Former founder, or early engineer at a startup who has built a product from scratch is a plus.
• Experience with relational databases like PostgreSQL/MySQL.

Responsibilities

• Embed deeply with strategic customers to understand their business challenges and technical requirements in detail.
• Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach.
• Prepare detailed scopes of work and project plans for both proof-of-concept prototypes and full production deployments.
• Work hands-on with customers' technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion on their infrastructure.
• Collaborate with Product, Research and Applied teams to ensure seamless customer experiences, project success and actionable product feedback.
• Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering function.

Skills

Full stack engineering

Customer-facing experience

Startup experience

Analytical thinking

Tools

PostgreSQL

MySQL

Job description

OpenAI's Forward Deployed Engineering team seeks customer-focused software engineers to build custom software leveraging OpenAI’s APIs for real-world problems. You will design scalable solutions with FDSWE peers and collaborate across Sales, Solutions Engineering, and Customer Success.

The role is based in San Francisco with a hybrid schedule and relocation assistance, traveling up to 50%. You’ll embed with strategic customers, architect end-to-end solutions, craft scopes of work, and work