Customer-Facing Forward Deployed Engineer

FDE Times; San Francisco (CA); Hybrid; USD 248,000 - 282,000; Full time

Benefits offered by this job

Mental health, wellness & fitness

Career coaching & support

Inclusive family building benefits

Long-term savings or retirement plans

In-office culinary options

Job summary

Asana is seeking a deeply technical Forward Deployed Engineer to help product teams deploy Command, a new offering. You will work directly with customers, move from insight to implementation, and feed real-world learnings back into the product.

The role is based in San Francisco or New York City with an office-centric hybrid schedule, requiring in-office days and optional WFH on select days. You will collaborate with engineers, platform teams, and administrators to connect Command to the work of

Qualifications

• 6+ years in technical customer-facing engineering roles.
• Strong coding and systems thinking skills.
• Experience with APIs, integrations, and automation.
• Ability to explain trade-offs to technical and non-technical audiences.
• Comfort in fast-moving, ambiguous environments.

Responsibilities

• Collaborate with Engineering leaders to connect Command to existing systems.
• Establish foundations for adoption and help teams improve planning, building, shipping and learning.
• Move between cloud infrastructure, integrations, workflow design, automation, product enablement, and coaching.
• Work directly in customer environments configuring secure access to source-control, CI/CD, and identity systems.
• Write production‑quality code and turn customer solutions into reusable product capabilities.
• Leave customers with a stronger system for building software.

Skills

Software engineering

Forward Deployed Eng

Customer engineering

Coding

Systems thinking

Communication

AI tools curiosity

Tools

APIs

CI/CD

Cloud platforms

Job description

Asana is seeking a deeply technical Forward Deployed Engineer to help product teams deploy Command, a new offering. You will work directly with customers, move from insight to implementation, and feed real-world learnings back into the product.

The role is based in San Francisco or New York City with an office-centric hybrid schedule, requiring in-office days and optional WFH on select days. You will collaborate with engineers, platform teams, and administrators to connect Command to the work of