Customer-Facing DevOps & Infrastructure Engineer

Namespace; San Francisco (CA); Hybrid; USD 150,000 - 220,000; Full time

Benefits offered by this job

Competitive salary and stock options

Flexible working hours

Market-leading parental leave

Job summary

Namespace is seeking a Forward Deployed Engineer to work directly with customer engineering teams, addressing their infrastructure and workflow challenges. This role requires strong technical skills and the ability to troubleshoot complex systems across various environments.

Ideal candidates will be driven, curious, and skilled in communication, capable of navigating ambiguous situations. The position offers a competitive salary range of $150K - $220K and emphasizes flexibility and ownership.

Qualifications

• Ability to navigate unfamiliar systems quickly.
• Comfort operating in fast-moving, ambiguous environments.
• Customer-oriented mindset with a strong sense of ownership.

Responsibilities

• Work directly with customers to understand their workflows.
• Drive issues and improvements opportunities.
• Reverse engineer customer systems and resolve complex technical challenges.
• Build product improvements and tooling.

Skills

Strong engineering fundamentals

Comfort debugging across modern infrastructure

High curiosity and systematic problem-solving

Strong communication skills

Customer-oriented mindset

Job description

Namespace is seeking a Forward Deployed Engineer to work directly with customer engineering teams, addressing their infrastructure and workflow challenges. This role requires strong technical skills and the ability to troubleshoot complex systems across various environments.

Ideal candidates will be driven, curious, and skilled in communication, capable of navigating ambiguous situations. The position offers a competitive salary range of $150K - $220K and emphasizes flexibility and ownership.