Customer-Facing Counter Solutions Specialist

Standard Supply & Distributing Co.; Irving (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k)

Health insurance

Job summary

Standard Supply & Distributing Co. is a large HVAC supply company and family-owned since 1946 with locations across Texas, Oklahoma and Arizona. The Counter Solutions Associate role focuses on exceptional customer service at the counter, along with light warehouse responsibilities and order fulfillment.

As you learn operations, you will build product knowledge and contribute to a safe, efficient branch. This career path offers growth to roles such as Counter Solutions Expert and Assistant

Qualifications

• Strong people skills for busy days.
• Able to handle physical work (lift 20–50+ lbs).
• No HVAC experience required; willingness to learn.

Responsibilities

• Create a positive customer experience at the counter and showroom.
• Maintain branch cleanliness and stock, support inventory counts.
• Pull and stage orders accurately; assist in warehouse duties.
• Answer calls and help walk-in contractors professionally.
• Build product knowledge through vendor visits and team collaboration.
• Follow branch procedures to promote a safe working environment.

Skills

People skills

Physical work

Willingness to learn

Reliability

Job description

Standard Supply & Distributing Co. is a large HVAC supply company and family-owned since 1946 with locations across Texas, Oklahoma and Arizona. The Counter Solutions Associate role focuses on exceptional customer service at the counter, along with light warehouse responsibilities and order fulfillment.

As you learn operations, you will build product knowledge and contribute to a safe, efficient branch. This career path offers growth to roles such as Counter Solutions Expert and Assistant