Customer-Facing Cashier: Growth, Benefits & Impact

Floor & Decor Holdings Inc.; Tualatin (OR); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Medical, Dental, Vision insurance

Paid vacation and holidays

Job summary

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to deliver outstanding service at checkout and assist customers with their project needs. You will greet customers, process purchases, manage refunds, and support store operations with a friendly, energetic attitude.

The role emphasizes accuracy, product knowledge, and adherence to safety and store policies. Expect a dynamic retail environment with opportunities to grow within the company.

Qualifications

• Minimum 18 years of age or older.
• Basic math skills required.
• Customer service experience preferred.
• Potential travel to other stores for support.

Responsibilities

• Greet customers in a helpful and courteous manner.
• Connect with customers about projects and recommend products.
• Provide excellent customer service and exceed expectations.
• Process checkout using POS system.
• Handle refunds and exchanges per guidelines.
• Open and close registers and manage cash procedures.
• Answer phones per guidelines.
• Stock and tag merchandise.

Skills

Customer service

POS system

Cash handling

Tools

POS terminal

Job description

Floor & Decor Holdings Inc. is seeking a Cashier (Customer Service Associate) to deliver outstanding service at checkout and assist customers with their project needs. You will greet customers, process purchases, manage refunds, and support store operations with a friendly, energetic attitude.

The role emphasizes accuracy, product knowledge, and adherence to safety and store policies. Expect a dynamic retail environment with opportunities to grow within the company.