Customer-Facing Automotive Counter Specialist

Midas BRATCHER; Orland Park (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Advancement

Paid time off

401(k)

401(k) matching

Company parties

Competitive salary

Employee discounts

Job summary

Midas BRATCHER in Orland Park, IL is seeking a friendly Counter Person to greet customers, quote services, and coordinate with technicians at the service counter.

You will handle inquiries, prepare estimates, process payments, and schedule repairs, while maintaining a clean, welcoming front desk. Previous experience in automotive service or customer-facing roles is preferred, and punctual, reliable team players thrive here.

Qualifications

• Previous experience in automotive service, counter sales, or customer service preferred.
• Strong communication and interpersonal skills.
• Proficiency with point-of-sale systems and basic computer skills.
• Valid driver's license required.

Responsibilities

• Greet and assist customers at the service counter in a friendly and professional manner
• Listen to customer concerns and accurately communicate vehicle service needs to technicians
• Provide repair and maintenance estimates, explain services, and recommend appropriate solutions
• Process customer transactions, invoices, and payments efficiently
• Answer incoming phone calls and schedule service appointments
• Follow up with customers on vehicle status and service completion
• Maintain a clean, organized, and welcoming front counter area

Skills

Communication skills

Interpersonal skills

POS systems

Driver's license

Job description

Midas BRATCHER in Orland Park, IL is seeking a friendly Counter Person to greet customers, quote services, and coordinate with technicians at the service counter.

You will handle inquiries, prepare estimates, process payments, and schedule repairs, while maintaining a clean, welcoming front desk. Previous experience in automotive service or customer-facing roles is preferred, and punctual, reliable team players thrive here.