counter person

Midas BRATCHER; Orland Park (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Advancement

Paid time off

401(k)

401(k) matching

Company parties

Competitive salary

Employee discounts

Job summary

Midas BRATCHER in Orland Park, IL is seeking a friendly Counter Person to greet customers, quote services, and coordinate with technicians at the service counter.

You will handle inquiries, prepare estimates, process payments, and schedule repairs, while maintaining a clean, welcoming front desk. Previous experience in automotive service or customer-facing roles is preferred, and punctual, reliable team players thrive here.

Qualifications

• Previous experience in automotive service, counter sales, or customer service preferred.
• Strong communication and interpersonal skills.
• Proficiency with point-of-sale systems and basic computer skills.
• Valid driver's license required.

Responsibilities

• Greet and assist customers at the service counter in a friendly and professional manner
• Listen to customer concerns and accurately communicate vehicle service needs to technicians
• Provide repair and maintenance estimates, explain services, and recommend appropriate solutions
• Process customer transactions, invoices, and payments efficiently
• Answer incoming phone calls and schedule service appointments
• Follow up with customers on vehicle status and service completion
• Maintain a clean, organized, and welcoming front counter area

Skills

Communication skills

Interpersonal skills

POS systems

Driver's license

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Employee discounts

About the Role:

Midas BRATCHER in Orland Park, IL is looking for an enthusiastic and customer-focused Counter Person to join our team! This is a great opportunity to be the face of a trusted automotive brand, helping customers get back on the road with confidence. If you love working with people and have a passion for the automotive industry, we want to hear from you!

Responsibilities:

• Greet and assist customers at the service counter in a friendly and professional manner
• Listen to customer concerns and accurately communicate vehicle service needs to technicians
• Provide repair and maintenance estimates, explain services, and recommend appropriate solutions
• Process customer transactions, invoices, and payments efficiently
• Answer incoming phone calls and schedule service appointments
• Follow up with customers on vehicle status and service completion
• Maintain a clean, organized, and welcoming front counter area

Requirements:

• Previous experience in automotive service, counter sales, or customer service preferred
• Strong communication and interpersonal skills
• Basic knowledge of automotive repair and maintenance services is a plus
• Ability to multitask in a fast-paced service environment
• Proficiency with point-of-sale systems and basic computer skills
• Reliable, punctual, and team-oriented attitude
• Valid driver's license required

About Us:

Midas BRATCHER is a proud part of the Midas family, one of the most recognized and trusted names in automotive repair and maintenance. We have built a loyal customer base in the Orland Park community by delivering honest, high-quality service on everything from oil changes to brakes and exhaust. Our team enjoys a supportive work environment where your contributions are valued and your career can grow.