Customer-Facing AI Engineer — Retail Computer Vision

Simbe Robotics; San Francisco (CA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Equity compensation

Medical benefits

Job summary

Simbe Robotics is seeking a Customer Facing Applied AI Engineer to turn our computer vision and data platform into tangible customer value across retail deployments. You will configure, tune, validate, and troubleshoot Simbe's AI pipelines for customer environments, helping retailers obtain accurate and actionable insights from Tally as quickly and reliably as possible.

You will work cross-functionally with Sales, Implementation, Product, Customer Success, Data, Computer Vision, and Field teams

Qualifications

• 3+ years of experience in software engineering, applied machine learning, data engineering, computer vision operations, or related technical roles.
• Strong Python skills and comfort working with data using pandas, notebooks, SQL, spreadsheets, or similar tools.
• Experience using AI-assisted coding and automation tools to accelerate technical investigation, data analysis, debugging, scripting, and customer-facing engineering workflows.

Responsibilities

• Lead customer-specific AI configuration, tuning computer vision and data pipelines for new customers and store formats.
• Improve customer accuracy by investigating and resolving issues related to out of stocks, price tags, top stock, and data quality.
• Support launches and expansions by partnering with Sales, Implementation, Product, Customer Success, Data, CV, and Field teams to meet customer requirements.
• Own release validation by testing customer-facing model and pipeline updates and evaluating accuracy impacts.
• Analyze production data using Python, pandas, SQL, and internal tools to diagnose problems and quantify impact.
• Build operational tooling to reduce deployment time, automate QA, expose data quality issues, and accelerate customer-facing workflows.

Skills

Python

Pandas

SQL

Data pipelines

Linux

Stakeholder communication

Job description

Simbe Robotics is seeking a Customer Facing Applied AI Engineer to turn our computer vision and data platform into tangible customer value across retail deployments. You will configure, tune, validate, and troubleshoot Simbe's AI pipelines for customer environments, helping retailers obtain accurate and actionable insights from Tally as quickly and reliably as possible.

You will work cross-functionally with Sales, Implementation, Product, Customer Success, Data, Computer Vision, and Field teams