Customer-Facing AI Engineer for Cyber Defense

Tenex.Ai; San Jose (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Tenex.Ai is seeking a Forward Deployed Engineer who embeds within customer accounts to understand their security environment and build tailored AI-driven solutions. You will work across data, AI, and security to ship impactful tooling beyond a single customer’s environment.

You will collaborate with AI & Data Science, maintain strong stakeholder relationships, and drive multiple engagements with a bias toward action in a fast-growing cybersecurity startup.

Qualifications

• 3+ years in software engineering, security engineering, or a technical customer-facing role.
• Strong programming skills in Python and/or Go/TypeScript.
• Experience working directly with customers to solve complex technical problems.
• Familiarity with AI/ML tooling, data pipelines, or data engineering concepts.
• Knowledge of security operations, SIEM/SOAR, cloud security, or endpoint security.

Responsibilities

• Embed directly within assigned customer accounts to understand their environment, workflows, and security challenges.
• Follow the FDE engagement loop: Discover, Ideate, Document, Build, Ship with a bias toward action.
• Build custom solutions including automations, integrations, AI-assisted workflows, data pipelines, and security tooling extensions.
• Collaborate with AI & Data Science to surface cross-customer intelligence needs from engagements.
• Maintain relationships with customer technical stakeholders and manage multiple accounts concurrently.

Skills

Python

Customer-facing

Security engineering

Software engineering

Education

Bachelor's degree in Computer Science or related field

Job description

Tenex.Ai is seeking a Forward Deployed Engineer who embeds within customer accounts to understand their security environment and build tailored AI-driven solutions. You will work across data, AI, and security to ship impactful tooling beyond a single customer’s environment.

You will collaborate with AI & Data Science, maintain strong stakeholder relationships, and drive multiple engagements with a bias toward action in a fast-growing cybersecurity startup.