Customer-Facing AI Engineer: Deploy & Scale Production Agents

Paradigm; San Francisco (CA); On-site; USD 150,000 - 230,000; Full time

Job summary

Paradigm, based in San Francisco, is seeking Deployed Engineers who work directly with customers to identify workflows and turn those workflows into production AI agents on Paradigm.

You may spend one week working with an investment firm to automate diligence across thousands of companies and the next building a workflow that connects a customer’s CRM, internal documents, and external data sources to continuously surface new opportunities.

Qualifications

• Strong engineering foundation from a rigorous technical environment.
• Experience writing and debugging production software.
• Ability to quickly understand unfamiliar APIs, data models, and technical systems.

Responsibilities

• Own the technical customer lifecycle, from deployment through production adoption and expansion, making sure our customers are successful with Paradigm
• Work directly with customers to understand how their teams operate and identify the highest-leverage workflows for Paradigm
• Design and deploy AI agents that combine reasoning, web research, premium external data, and customers’ internal systems
• Build integrations into systems like CRMs, document stores, data warehouses, and internal APIs
• Debug agent behavior, data quality issues, integrations, and other problems that emerge in real-world deployments
• Build deep relationships with users and technical stakeholders, from analysts and operators to engineering leaders and executives
• Turn patterns you see across customers into product improvements and help shape Paradigm’s roadmap
• Drive customers from a successful first workflow to broad, repeatable adoption across their organization

Skills

Engineering fundamentals

Programming language

Production software

API integration

Job description

Paradigm, based in San Francisco, is seeking Deployed Engineers who work directly with customers to identify workflows and turn those workflows into production AI agents on Paradigm.

You may spend one week working with an investment firm to automate diligence across thousands of companies and the next building a workflow that connects a customer’s CRM, internal documents, and external data sources to continuously surface new opportunities.