Customer-Facing Administrative Professional — Growth & Benefits

Northwest Exterminating; Naples (FL); Hybride; USD 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

401(k) match

Medical/dental/vision insurance

Paid time off

Résumé du poste

Northwest Exterminating in Naples, FL is seeking an Administrative Professional to support our customers and service teams. You will handle inbound calls and emails, manage scheduling, and ensure accurate documentation to keep operations running smoothly.

We offer comprehensive benefits, a 401(k) with company match, paid time off, and ongoing training to help you develop your career within our growing company.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary.
• Must be at least 18 years of age.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.

Responsabilités

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Connaissances

Customer service

Communication

Formation

High School Diploma or equivalent

Outils

Microsoft Office

Description du poste

Northwest Exterminating in Naples, FL is seeking an Administrative Professional to support our customers and service teams. You will handle inbound calls and emails, manage scheduling, and ensure accurate documentation to keep operations running smoothly.

We offer comprehensive benefits, a 401(k) with company match, paid time off, and ongoing training to help you develop your career within our growing company.