Administrative Pro: Growth, Training & Benefits

Orkin; Miami (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision

Maternity and life insurance

401(k) with company match

Paid vacation, holidays, and sick pay

Employee discounts

Industry-leading training

Job summary

Northwest Exterminating is seeking an Administrative Professional to serve as the critical link between customers and service professionals. You will manage inbound calls and emails, document accounts, and help prepare monthly service routes to keep operations running smoothly.

As a Northwest teammate, you’ll uphold the NORTHWEST WAY, deliver excellent customer care, and participate in a comprehensive benefits package including medical, dental, vision, 401(k) with a company match, paid time off,

Qualifications

• High School Diploma or equivalent required.
• No experience necessary!
• Must be at least 18 years of age
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Skills

Microsoft Office

Customer service

Education

High School Diploma or equivalent

Tools

Word

Excel

PowerPoint

Job description

Northwest Exterminating is seeking an Administrative Professional to serve as the critical link between customers and service professionals. You will manage inbound calls and emails, document accounts, and help prepare monthly service routes to keep operations running smoothly.

As a Northwest teammate, you’ll uphold the NORTHWEST WAY, deliver excellent customer care, and participate in a comprehensive benefits package including medical, dental, vision, 401(k) with a company match, paid time off,