Customer Experience Visual Design Intern

BMW Group; Woodcliff Lake (NJ); Hybrid; USD 34,000 - 44,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off

Hybrid work environment

Vehicle Lease Program

Job summary

BMW Group in Woodcliff Lake, NJ is seeking a Customer Experience Visual Design Intern for the Spring Rotation (Jan 11, 2027 – May 14, 2027). You will transform complex concepts into engaging visual stories, create journeys/infographics, and develop reusable presentation templates within a hybrid work environment.

You will collaborate across functions, support brand-aligned visuals, and contribute to customer and dealer experience initiatives.

Qualifications

• Currently enrolled in a bachelor or master's degree program at an accredited college or university.
• Minimum cumulative GPA of 3.0 (not just in major).
• Have completed at least 60 college credits or be at least a rising Junior.
• Field of study: Business, Finance.
• Must attach a copy of college unofficial transcript.
• Ability to work part-time (36.25 hours/week).

Responsibilities

• Collaborate with business stakeholders to understand objectives, gather requirements, and turn feedback into design deliverables.
• Translate business concepts and strategies into clear visual stories for internal and external audiences.
• Create graphics, presentations, infographics, diagrams, and visual assets aligned with brand standards.
• Support development and visualization of customer and dealer journeys, including journey maps and process flows.
• Design and maintain reusable templates for presentations, workshops, communications, and project deliverables.
• Organize design files, incorporate revisions, and ensure visual quality across deliverables.

Education

Bachelor's or master's degree program

GPA 3.0+

60+ credits or rising junior

Field of study: Business, Finance

Unofficial transcript copy

Part-time availability 36.25 hrs/week

Job description

Job Title: Customer Experience Visual Design Intern

Posting Start Date: 9/14/26

Job Location (Long):

Woodcliff Lake, New Jersey United States

Job Description

As a Customer Experience Design Intern, you will work at the intersection of business, strategy, and design, helping transform complex concepts into engaging visual stories and customer experience solutions. You will support the creation of presentations, journey maps, process flows, infographics, and other visual assets while collaborating with cross-functional stakeholders to enhance customer and dealer experiences and communicate strategic initiatives effectively.

This is a full time internship position for our Spring Rotation, from January 11, 2027 through May 14, 2027 in Woodcliff Lake, NJ.

What Awaits You.

• Collaborate with business stakeholders to understand objectives, gather requirements, and turn feedback into effective design deliverables.


• Translate business concepts, strategies, and complex information to clear, engaging visual stories for internal and external audiences.


• Create graphics, presentations, infographics, diagrams, and other visual assets that align with brand standards using corporate identity.


• Support the development and visualization of customer and dealer journeys, including journey maps, process flows, and experience concepts.


• Design and maintain reusable templates for presentations, workshops, communications, and project deliverables.


• Organize design files and assets, incorporate revisions, and help ensure consistent visual quality across deliverables.

What You Should Bring.

• Currently enrolled in a bachelor or master’s degree program at an accredited college or university


• Possess a minimum cumulative GPA of 3.0 (not just in major)


• Have completed at least 60 college credits or be at least a rising Junior


• Field of study: Business, Finance


• Must attach a copy of college unofficial transcript


• Ability to work part-time (36.25 hours/week)


• Detail oriented and strong communication skills (verbal and written)

What You Can Look Forward To.

• Medical Insurance


• Paid Time Off in addition to Company paid holidays where eligible


• Hybrid work environment


• Intern Vehicle Lease Program

The hourly rate for Undergraduate students is $25.30

The hourly rate for Graduate students is $32.20

The selected student's academic level will be used to determine the final pay rate. This statement is in accordance with state and local pay disclosure requirements. Even more so than the generous compensation and benefits, the culture and values of Shared Services make it the ultimate working environment.

As part of the hiring process, you may be required to successfully pass a background check. A satisfactory completion of a background investigation including verification of education, prior employment, criminal history, credit check history, and pre-employment drug screen to the extent permissible under applicable state law, is a condition of your offer of employment and your continued employment. The results of your background investigation are satisfactory and acceptable in the sole judgement and discretion of BMW Shared Services, LLC.

Even more so than the generous compensation and benefits, the culture and values of BMW of North America makes it the ultimate working environment. These values are Responsibility, Appreciation, Transparency, Trust, and Openness. We allow these values to guide the way we conduct ourselves and our business.

BMW in the United States is an equal opportunity employer. It is the policy of BMW Group in the United States to provide equal employment opportunity (EEO) to all qualified persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.