Customer Experience Valet & Shuttle Driver

DARCARS Automotive Group; Baltimore (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts on vehicle/parts

Community service initiatives

Internal career advancement

Job summary

DARCARS of Baltimore is hiring an Automotive Valet to play a vital role in customer satisfaction. You will greet customers, direct parking, assist with service write-ups and move vehicles as needed.

Candidates should have a valid driver's license, good communication, and the ability to stand for long periods. Benefits include employee discounts and opportunities for advancement. We are an equal opportunity employer and welcome all qualified applicants.

Qualifications

• Valid driver's license and safe driving record.
• Strong communication skills with customers and DARCARS employees.
• Demonstrated commitment to customer service.
• Requires a High School diploma or equivalent (GED).
• Must be at least eighteen years of age.
• Ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse with customers.
• Ability to bend, twist, and stand for long periods of time in various weather conditions.
• Ability to lift a minimum of 30 lbs.
• Detailing experience is a plus.
• Ability to operate manual vehicles is a plus.
• Employee discounts on vehicle purchases, parts and service repairs.
• Opportunities to join our community service initiatives.
• Internal career advancement opportunities.

Responsibilities

• Greets every customer with a smile.
• Directs customers to destinations when parking or retrieving vehicles.
• Assists with service write-up and tagging of customer vehicles.
• Assists with efficient vehicle flow within dealership as service tickets are generated.
• Moves client vehicles to and from the shop and anything else they may need to complete the service visit.
• Provides shuttle service to customers when requested.
• Reports to management any situation jeopardizing safety or integrity of the dealership.
• Maintains cleanliness of service area, keeping floor clean and dry.
• Cleans driveway and walkways, removing debris, ice, and snow.
• Complies with DARCARS policies and procedures.
• Other duties as assigned.

Skills

Driver's license

Strong communication

Customer service

Communication skills

Stand for long periods

Bending and lifting

Detailing (nice to have)

Operate manual vehicles (nice to have)

Education

High School diploma or GED

Job description

DARCARS of Baltimore is hiring an Automotive Valet to play a vital role in customer satisfaction. You will greet customers, direct parking, assist with service write-ups and move vehicles as needed.

Candidates should have a valid driver's license, good communication, and the ability to stand for long periods. Benefits include employee discounts and opportunities for advancement. We are an equal opportunity employer and welcome all qualified applicants.