Automotive Valet & Guest Shuttle Specialist

Darcars; Frederick (MD); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

401k plan

Employee discounts on vehicle parts & 

Internal career advancement

Community service initiatives

Job summary

DARCARS of Frederick is seeking an Automotive Valet to play a key role in customer satisfaction and the dealership's daily operations. You will manage lane flow, assist customers, and help park and retrieve vehicles with care.

The role requires a valid driver’s license, a clean driving record, excellent communication, and a commitment to service. You may lift items up to 30 lbs and stand for long periods in varying weather; detailing and manual-vehicle experience are a plus.

Qualifications

• Valid driver’s license and a safe driving record are required.
• Strong communication skills with customers and colleagues.
• Demonstrated commitment to customer service.
• Requires ability to read and comprehend instructions, short correspondence, and policy documents.
• Requires ability to bend, twist, and stand for long periods in various weather conditions.
• Ability to lift a minimum of 30 lbs.
• Detailing experience is a plus.
• Ability to operate manual vehicles is a plus.

Responsibilities

• Greets customers and directs them to the right places for parking or vehicle retrieval.
• Directs customers to their destinations when parking or retrieving their vehicles.
• Assists with service write-up and tagging of customer vehicles.
• Maintains efficient vehicle flow within the dealership as service tickets are generated.
• Assists Advisors and Technicians by moving client vehicles to/from the shop as needed.
• Provides shuttle service to customers when requested.
• Reports safety or policy concerns to management.
• Keeps the service area clean and safe.

Skills

Valid driver's license

Safe driving record

Customer service

Communication skills

Reading/comprehension

Stamina/standing long periods

Lift up to 30 lbs

Detailing experience (a+)

Operate manual vehicles (a+)

Education

High School diploma or GED

Job description

DARCARS of Frederick is seeking an Automotive Valet to play a key role in customer satisfaction and the dealership's daily operations. You will manage lane flow, assist customers, and help park and retrieve vehicles with care.

The role requires a valid driver’s license, a clean driving record, excellent communication, and a commitment to service. You may lift items up to 30 lbs and stand for long periods in varying weather; detailing and manual-vehicle experience are a plus.