Auto Valet & Customer Service Specialist

Darcars; Baltimore (MD); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401k benefits

Employee vehicle discounts

Community service initiatives

Internal career advancement

Job summary

DARCARS of Baltimore is seeking an Automotive Valet to warmly greet customers and guide vehicles in the service and parking areas. You will assist with vehicle flow, write-ups, and shuttle duties as needed, upholding professional conduct.

The role emphasizes safety, customer service, and reliable attendance in a dealership environment, with opportunities for growth within the organization.

Qualifications

• Requires valid driver's license and acceptable, safe driving record.
• Strong communication skills with customers and DARCARS employees.
• Demonstrated commitment to customer service.
• Requires a High School diploma or equivalent (GED).
• Must be at least eighteen years of age.
• Ability to speak, read and comprehend instructions and policy documents, and converse with customers.
• Ability to bend, twist, and stand for long periods of time in various weather conditions.
• Ability to lift a minimum of 30 lbs.
• Detaling experience is a plus.
• Ability to operate manual vehicles is a plus.

Responsibilities

• Greets every customer with a smile.
• Directs customers to their destinations when parking or retrieving their vehicles.
• Assists with service write-up and tagging of customer vehicles.
• Assists with efficient vehicle flow within dealership as service tickets are generated.
• Moves client vehicles to/from shop as needed by Advisors and Technicians.
• Provides shuttle service to customers when requested.
• Reports safety concerns to management.
• Maintains cleanliness of service area and floors.
• Responsible for garbage removal.
• Cleans driveway and walkways; removes debris, ice, and snow.
• Complies with DARCARS policies and procedures.
• Assist in dealer exchanges.
• Other duties as assigned.

Skills

Driver's license

Safe driving

Customer service

Communication

Reading & comprehension

Physical stamina

Lift 30 lbs

Detailing experience

Operate manual vehicles

Education

High School diploma or equivalent

Job description

DARCARS of Baltimore is seeking an Automotive Valet to warmly greet customers and guide vehicles in the service and parking areas. You will assist with vehicle flow, write-ups, and shuttle duties as needed, upholding professional conduct.

The role emphasizes safety, customer service, and reliable attendance in a dealership environment, with opportunities for growth within the organization.