Customer Experience Teller - Growth & Community Focus

Mid-Missouri Bank; Willard (MO); On-site; USD 21,000 - 25,000; Full time

Job summary

Mid-Missouri Bank in Willard, MO is seeking a friendly teller to deliver exceptional service and support daily banking needs. You will handle deposits, withdrawals, checks, and transfers with accuracy, balance cash drawers, and assist customers with online/mobile banking.

The role emphasizes a customer-centric, relationship-driven approach, ensuring security and regulatory compliance while offering appropriate solutions and cross-selling opportunities to grow customer value.

Qualifications

• Experience delivering exceptional customer service.
• Accurate cash handling and transaction processing.
• Clear verbal communication with customers and colleagues.
• Strong attention to details and accuracy in balancing drawers.

Responsibilities

• Assist customers with transaction based requests, deposits, withdrawals, and transfers.
• Balance and maintain cash drawer, ensure proper funds availability and record keeping.
• Process checks, issue cashier's checks, and handle loan payments as needed.
• Provide guidance on Online Banking and Mobile Banking capabilities.
• Identify cross-sale opportunities and educate customers on bank products.

Skills

Customer service

Cash handling

Verbal communication

Attention to detail

Multi-tasking

Job description

Mid-Missouri Bank in Willard, MO is seeking a friendly teller to deliver exceptional service and support daily banking needs. You will handle deposits, withdrawals, checks, and transfers with accuracy, balance cash drawers, and assist customers with online/mobile banking.

The role emphasizes a customer-centric, relationship-driven approach, ensuring security and regulatory compliance while offering appropriate solutions and cross-selling opportunities to grow customer value.