Customer Experience Teller

Fifth Third; Pasadena (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Fifth Third Bank is seeking a Customer Service/Teller role focused on delivering exceptional customer experiences in daily transactions and inquiries. You will build rapport, answer questions, and resolve issues while ensuring confidentiality and adherence to bank policies.

Responsibilities include supporting platform operations, handling cash, and referring customers to appropriate partners for banking products and services. Strong math, communication, and teamwork are essential.

Qualifications

• High school diploma or GED required.
• Ability to perform advanced math.
• Ability to present a professional image to the public.
• Strong interpersonal and communication skills.
• Ability to work in a team and take initiative.

Responsibilities

• Enhance customer experience by delivering best-in-class service.
• Answer customer questions and resolve issues promptly.
• Refer customers to appropriate business partners for products and services.
• Maintain confidentiality and follow Bank policies and procedures.
• Support daily office operations with accuracy and reliability.

Skills

Cash handling

Math skills

Professional communication

Public interaction

Teamwork

Education

High school diploma or GED

Job description

Fifth Third Bank is seeking a Customer Service/Teller role focused on delivering exceptional customer experiences in daily transactions and inquiries. You will build rapport, answer questions, and resolve issues while ensuring confidentiality and adherence to bank policies.

Responsibilities include supporting platform operations, handling cash, and referring customers to appropriate partners for banking products and services. Strong math, communication, and teamwork are essential.