Customer Experience Team Lead — Flexible Schedule

Meijer Inc.; Petoskey (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is seeking a team-focused associate to enhance the customer shopping experience across store operations. You will collaborate with peers to manage daily tasks, ensure smooth checkouts, and uphold Meijer standards for service and sales performance.

The role emphasizes mentoring teammates, supporting training, and contributing to department scheduling to improve customer service and store profitability. A retail background helps you adapt quickly and deliver consistent results.

Qualifications

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Excellent verbal and written communication skills.
• Experience in retail or customer service is preferred.
• Ability to influence others and build rapport to create repeat business.

Responsibilities

• Engage customers to provide the best shopping experience, including checkout.
• Communicate with team members and assign daily tasks.
• Mentor and coach teammates to meet sales goals and Meijer standards.
• Assist in training new team members and cross-training high potential talent.
• Assist with department scheduling to boost engagement, service, and profitability.
• Ensure product freshness and proper rotation, dating, and display.

Skills

Customer service

Verbal communication

Written communication

Leadership coaching

Retail experience

Influence others

Rapport building

Physical stamina

Job description

Meijer is seeking a team-focused associate to enhance the customer shopping experience across store operations. You will collaborate with peers to manage daily tasks, ensure smooth checkouts, and uphold Meijer standards for service and sales performance.

The role emphasizes mentoring teammates, supporting training, and contributing to department scheduling to improve customer service and store profitability. A retail background helps you adapt quickly and deliver consistent results.