Customer Experience & Team Development Associate

Baskin Robbins; Ferdinand (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Triumph Energy is seeking a Customer Service Representative to deliver fast, friendly service at a clean, safe site while supporting long-term business goals. Responsibilities include courteous customer interactions, POS operation, and helping with stocking and displays.

Strong communication and teamwork are essential, with ability to handle peak periods and changes in duties. The role requires 8th grade or equivalent retail experience and completion of company training.

Qualifications

• Must have at least 8th grade or equivalent retail experience.
• Satisfactory completion of company training requirements.

Responsibilities

• Provide quick, courteous customer service and maintain neat uniform appearance.
• Operate the register and other POS equipment including lottery/credit cards.
• Assist in stocking, merchandising, and building displays.
• Support team and training of new employees as needed.
• Demonstrate strong communication skills and adaptability in a fast-paced environment.

Skills

Customer Service

Technical Skills

Team Player

Personal Effectiveness

Education

8th grade or equivalent retail experience

Company training requirements

Tools

POS equipment and registers

Basic computer use

Job description

Triumph Energy is seeking a Customer Service Representative to deliver fast, friendly service at a clean, safe site while supporting long-term business goals. Responsibilities include courteous customer interactions, POS operation, and helping with stocking and displays.

Strong communication and teamwork are essential, with ability to handle peak periods and changes in duties. The role requires 8th grade or equivalent retail experience and completion of company training.