Customer Experience & Store Growth Lead

CHG Catering & Events; East Windsor (CT); Vor Ort; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Training provided

Zusammenfassung

Torsap Thai Kitchen in East Windsor, CT is seeking a versatile team member to join our front-of-house operations. You will handle customer service, storefront upkeep, and help manage daily inventory and orders.

This role also involves updating our website and delivery platforms, promoting products, supporting marketing tasks, and helping document standard procedures. Training will be provided, and weekend shifts may be required.

Qualifikationen

• Proficiency in Microsoft Word and Teams (preferred but not required).
• Strong customer service skills with a positive, approachable attitude.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Strong organizational skills and ability to prioritize tasks.
• Willingness to learn and take on new challenges.
• Availability to work during the day and on weekends as needed.

Aufgaben

• Provide friendly, professional customer service and assist with orders.
• Maintain a clean storefront and attractive displays.
• Accurately track and update inventories across platforms.
• Update the store's website inventories and monitor delivery platforms.
• Promote merchandise and upsell to customers.
• Support marketing and administrative tasks including labels and menus.
• Assist with canvassing, social media, and community engagement.
• Help create and maintain SOPs and internal documentation.

Kenntnisse

Microsoft Word

Microsoft Teams

Customer service

Multitasking

Organization

Willingness to learn

Weekend availability

Jobbeschreibung

Torsap Thai Kitchen in East Windsor, CT is seeking a versatile team member to join our front-of-house operations. You will handle customer service, storefront upkeep, and help manage daily inventory and orders.

This role also involves updating our website and delivery platforms, promoting products, supporting marketing tasks, and helping document standard procedures. Training will be provided, and weekend shifts may be required.