Customer Experience & Store Associate

Dollar Tree Stores INC; Mundelein (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate in Mundelein, IL to deliver a positive shopping experience. You will assist customers, handle transactions, stock shelves, unload merchandise, and maintain a clean, safe store environment.

Part-time role with competitive perks including medical, dental, vision insurance, 401(k) retirement plans, and educational assistance. Equal opportunity employer committed to a diverse workforce.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with staff and customers.
• Maintain cleanliness of the store, restrooms, floors, and overall presentation.

Skills

Customer service

Communication

Organization

Problem-solving

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate in Mundelein, IL to deliver a positive shopping experience. You will assist customers, handle transactions, stock shelves, unload merchandise, and maintain a clean, safe store environment.

Part-time role with competitive perks including medical, dental, vision insurance, 401(k) retirement plans, and educational assistance. Equal opportunity employer committed to a diverse workforce.