Part-Time Customer Experience Associate

Dollar Tree Stores INC; Wheeling (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

Dollar Tree Stores INC in Wheeling, IL seeks a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle transactions, keep shelves stocked, and help with unloading trucks while adhering to safety and asset protection standards.

The role emphasizes excellent customer service, strong communication, and the ability to follow instructions, with responsibilities spanning cleaning, restocking, and maintaining a positive store atmosphere daily.

Qualifications

• High school diploma or equivalent preferred.
• Previous retail customer service experience highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs. and frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.

Skills

Customer service

Communication

Problem-solving

Organization

Follow instructions

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree Stores INC in Wheeling, IL seeks a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle transactions, keep shelves stocked, and help with unloading trucks while adhering to safety and asset protection standards.

The role emphasizes excellent customer service, strong communication, and the ability to follow instructions, with responsibilities spanning cleaning, restocking, and maintaining a positive store atmosphere daily.