Customer Experience Specialist with Flexible Hours

H&S Energy Products; Folsom (CA); On-site; USD 24,000 - 25,000; Full time

Job summary

H&S Energy is hiring a Customer Service Representative in Folsom, CA. The CSR supports daily store operations, handles cash at the POS, and delivers friendly service to customers while maintaining store presentation and food safety standards.

This role involves greeting guests, processing transactions, promoting promotions, and ensuring a safe, welcoming environment. Requirements include a high school diploma or equivalent and prior experience in retail or food service.

Qualifications

• High school diploma or equivalent preferred
• Prior experience in retail, food service, or customer-facing roles helpful
• Basic knowledge of POS systems and cash handling
• CPR and First Aid training a plus
• Strong communication skills and team work

Responsibilities

• Greet customers with enthusiasm and professionalism at checkout
• Deliver fast, friendly, and accurate service
• Follow company customer service steps to ensure satisfaction
• Promote promotions, loyalty programs, and product recommendations
• Maintain professional appearance and conduct
• Operate POS system for transactions and refunds according to policy
• Balance cash at shift end and verify identifications for restricted items
• Stock shelves and keep displays neat and signage accurate
• Ensure food safety and sanitation in self-serve stations
• Maintain cleanliness of facility including restrooms and fueling area
• Assist with car wash operations if applicable
• Carry out other duties as assigned by management

Job description

H&S Energy is hiring a Customer Service Representative in Folsom, CA. The CSR supports daily store operations, handles cash at the POS, and delivers friendly service to customers while maintaining store presentation and food safety standards.

This role involves greeting guests, processing transactions, promoting promotions, and ensuring a safe, welcoming environment. Requirements include a high school diploma or equivalent and prior experience in retail or food service.