Customer Experience Specialist | Training & Growth

Star Club; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Star Club in Houston is seeking a friendly Customer Service Agent to help customers, answer questions, and provide helpful information about products and services. You will welcome customers, explain options, and guide them to the next steps with clear communication.

We offer training and ongoing guidance to develop your communication and customer service skills within a welcoming team environment. Compensation is aligned with experience, with opportunities for growth.

Qualifications

• Strong verbal communication and active listening skills.
• Friendly, patient, and professional attitude.
• Good interpersonal and problem-solving abilities.
• Dependability and willingness to learn.
• Ability to work collaboratively in a team environment.
• Previous customer service, sales, or retail experience is an advantage but not required.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Explain product features, service options, and promotional offers.
• Listen carefully to customer needs and recommend appropriate solutions.
• Address routine customer questions and concerns.
• Build positive relationships through clear and respectful communication.
• Help customers understand available options and next steps.
• Collaborate with team members to resolve customer concerns effectively.
• Follow service guidelines and participate in ongoing training.

Skills

Verbal communication

Active listening

Interpersonal skills

Problem solving

Teamwork

Dependability

Learnability

Sales background

Job description

Star Club in Houston is seeking a friendly Customer Service Agent to help customers, answer questions, and provide helpful information about products and services. You will welcome customers, explain options, and guide them to the next steps with clear communication.

We offer training and ongoing guidance to develop your communication and customer service skills within a welcoming team environment. Compensation is aligned with experience, with opportunities for growth.