Customer Care Specialist

Star Club Corp; Houston (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Training and ongoing support

Welcoming collaborative team

Opportunities for development

Competitive compensation

Job summary

Star Club Corp is seeking a personable Customer Service Agent in the Houston area to assist customers, answer questions, and provide helpful information about products and services. The role emphasizes friendly interaction, problem solving, and creating positive experiences for customers.

The position offers training and ongoing guidance, with opportunities to develop communication and customer service skills within a collaborative team environment.

Qualifications

• Strong verbal communication and active listening skills.
• Friendly, patient, and professional attitude.
• Good interpersonal and problem-solving abilities.
• Dependability and willingness to learn.
• Ability to work collaboratively in a team environment.
• Previous customer service, sales, or retail experience is an advantage but not required.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Explain product features, service options, and promotional offers.
• Listen carefully to customer needs and recommend appropriate solutions.
• Address routine customer questions and concerns.
• Build positive relationships through clear and respectful communication.
• Help customers understand available options and next steps.
• Collaborate with team members to resolve customer concerns effectively.
• Follow service guidelines and participate in ongoing training.

Skills

Verbal communication

Active listening

Friendly demeanor

Team player

Dependable

Willingness to learn

Customer service experience

Problem-solving

Interpersonal skills

Job description

Star Club Corp is seeking a personable Customer Service Agent in the Houston area to assist customers, answer questions, and provide helpful information about products and services. The role emphasizes friendly interaction, problem solving, and creating positive experiences for customers.

The position offers training and ongoing guidance, with opportunities to develop communication and customer service skills within a collaborative team environment.