Customer Experience Specialist: Tier 1 Sales & Support

Rexel France; Anaheim (CA); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K with Employer Match

Paid vacation and sick time

Tuition Reimbursement

Job summary

A leading electrical products distributor in California is seeking a Customer Experience representative to provide support and engage with customers. This role involves managing orders, addressing inquiries, and maintaining customer satisfaction while collaborating with sales teams. Ideal candidates will have experience in sales or customer service, strong communication skills, and be proficient in MS Office. Competitive pay ranges from $24.00 to $29.00 depending on qualifications. This position promotes professional growth and career development.

Qualifications

• 1+ year of Sales and/or Customer Service experience.
• 1+ year of Wireless Industry experience preferred.
• 1 year of Product Application experience preferred.

Responsibilities

• Answer inbound communications/inquiries.
• Provide individualized sales support for accounts.
• Collaborate with Regional Sales Managers on strategic account information.
• Service and evaluate customer requests.

Skills

Intermediate MS Excel

Strong interpersonal communication

Organization skills

Time management skills

Education

High School or GED

Job description

A leading electrical products distributor in California is seeking a Customer Experience representative to provide support and engage with customers. This role involves managing orders, addressing inquiries, and maintaining customer satisfaction while collaborating with sales teams. Ideal candidates will have experience in sales or customer service, strong communication skills, and be proficient in MS Office. Competitive pay ranges from $24.00 to $29.00 depending on qualifications. This position promotes professional growth and career development.