Customer Experience Specialist - Signs & Visuals

FASTSIGNS International. Inc; Dublin (CA); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Dental and Vision plan

Paid Vacation and Holidays

401(k)

Health insurance

Profit sharing

Training & development

Job summary

FASTSIGNS of Dublin, California (USA) is hiring for a Customer Service Representative to join our team!

A Successful FASTSIGNS Customer Service Representative Will be the initial contact with current as well as prospective customers in our FASTSIGNS Center, learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will work with customers in person, by email and by phone, building relationships and supporting the Center's success.

Qualifications

• Retail or counter sales experience preferred.
• Outgoing, responsive, eager to learn and has the ability to build relationships.
• Great listening and organization skills.
• Ability to sit for long periods (4 hours or more).
• Ability to view a computer screen for long periods (4 hours or more).
• Ability to work under pressure to output high volume, high-quality work.

Responsibilities

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center.
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business.
• Build long-lasting relationships by turning prospects into long term clients.

Skills

Retail experience

Customer service

Relationship building

Communication

Job description

FASTSIGNS of Dublin, California (USA) is hiring for a Customer Service Representative to join our team!

A Successful FASTSIGNS Customer Service Representative Will be the initial contact with current as well as prospective customers in our FASTSIGNS Center, learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will work with customers in person, by email and by phone, building relationships and supporting the Center's success.