Customer Experience Specialist: Scheduling & Billing

Hughes Exterminators; Town of Florida (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Roth IRA

Medical insurance

Dental insurance

Vision insurance

High deductible HSA

Disability insurance

Cancer insurance

Accident insurance

Health & wellness suite

Life insurance

Job summary

Hughes Exterminators is seeking a full-time Customer Service Representative to provide uncompromised service support and administration for internal and external Service Center customers. The position is paid at an hourly rate based on experience and includes a robust benefits package.

As part of the Arrow Exterminators family, you will join a team focused on customer satisfaction, with opportunities for growth in a family-owned company established in 1964.

Qualifications

• High school diploma or equivalent.
• Present a professional appearance.
• Able to work a 40-hour (minimum) workweek.
• Willing to work minimal overtime as needed.

Responsibilities

• Serve as the first point of contact for internal and external customers.
• Schedule services, take payments, and update customer files.
• Connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid.

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Hughes Exterminators is seeking a full-time Customer Service Representative to provide uncompromised service support and administration for internal and external Service Center customers. The position is paid at an hourly rate based on experience and includes a robust benefits package.

As part of the Arrow Exterminators family, you will join a team focused on customer satisfaction, with opportunities for growth in a family-owned company established in 1964.