Customer Experience Specialist – Retail Store

The TJX Companies, Inc.; Austin (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Healthcare benefits

Scholarship program

Job summary

The TJX Companies, Inc. in USA HomeGoods Store 1124 Austin TX is seeking team members to deliver an outstanding customer experience, maintain a clean and organized store, and support operations across areas as needed.

The role emphasizes customer engagement, accurate checkout, and adherence to standards. Applicants should have excellent customer service skills, the ability to work a flexible schedule, and strong communication.

Qualifications

• Excellent customer service skills required.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes in direction.

Responsibilities

• Engage with customers to deliver a highly satisfied experience.
• Ring sales and returns accurately and count cash per procedures.
• Promote credit and loyalty programs.
• Maintain store cleanliness, merchandising standards, and recovery efforts.
• Support shrink reduction goals and safety initiatives.
• Other duties as assigned by store leadership.

Skills

Excellent customer service

Flexible schedule

Strong communication

Organizational skills

Attention to detail

Team collaboration

Adaptability

Job description

The TJX Companies, Inc. in USA HomeGoods Store 1124 Austin TX is seeking team members to deliver an outstanding customer experience, maintain a clean and organized store, and support operations across areas as needed.

The role emphasizes customer engagement, accurate checkout, and adherence to standards. Applicants should have excellent customer service skills, the ability to work a flexible schedule, and strong communication.